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Method

From healthcare need to practical implementation

We work in five stages. Each one has a clear purpose, so technology is planned, de-risked and measured rather than dropped into a live clinical environment and hoped for.

  1. 1

    Discover

    • Understand the healthcare problem
    • Map the existing workflow
    • Identify stakeholders
    • Establish the operational baseline
    • Define desired outcomes
  2. 2

    Design

    • Define requirements
    • Design the future workflow
    • Identify integration needs
    • Set user roles and responsibilities
    • Plan training and adoption
  3. 3

    De-risk

    • Identify clinical, operational, technical and privacy risks
    • Define human oversight
    • Plan failure handling
    • Create test scenarios
    • Set acceptance criteria
  4. 4

    Deploy

    • Coordinate implementation
    • Support integration
    • Conduct testing
    • Train users
    • Manage launch activities
  5. 5

    Monitor and improve

    • Measure adoption
    • Review utilisation
    • Track errors and incidents
    • Compare outcomes against the baseline
    • Improve the product or workflow

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